Privacy Policy for Ndeko Social App

Last Updated: 04/04/2025

Welcome to Ndeko Social , a digital platform designed to help you preserve memories, build connections, and honor relationships. At iFlex Technology Limited , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website (www.ndeko.net ) or mobile app.

By using Ndeko Social , you agree to the terms outlined in this policy. Please read it carefully to understand our practices regarding your personal information.

1. Information We Collect

We collect information to provide and improve our services. The types of data we gather include:

1.1 Account Information

• Name, email address, phone number, and profile picture.
• Username and password for account creation and login.

1.2 Content You Share

• Photos, videos, documents, and other media uploaded to your Memory Vault or Tribute Pages.
• Comments, messages, and posts shared within the platform.

1.3 Usage Data

• IP address, device type, operating system, browser type, and location data.
• Interaction details such as pages visited, features used, and time spent on the platform.

1.4 Payment Information (if applicable)

• Billing details and payment method (e.g., credit card or PayPal) for premium subscriptions.

1.5 Cookies and Tracking Technologies

• Cookies and similar technologies to enhance your experience, analyze trends, and personalize content.

2. How We Use Your Information

We use your data to:

• Create and manage your account.
• Provide, maintain, and improve our services.
• Personalize your experience based on preferences and usage patterns.
• Enable communication between users (e.g., messages, comments).
• Process payments for premium plans.
• Send notifications about updates, events, or promotions.
• Protect against fraud, abuse, or unauthorized access.

3. Sharing Your Information

We respect your privacy and do not sell your personal data. However, we may share your information under the following circumstances:

3.1 With Your Consent

• When you explicitly allow us to share specific content (e.g., public posts or event invitations).

3.2 Service Providers

• Third-party vendors who assist us in hosting, analyzing, or securing our platform (e.g., cloud storage providers, analytics tools).

3.3 Legal Requirements

• To comply with applicable laws, regulations, or legal processes.
• To protect our rights, property, or safety and that of our users.

3.4 Business Transfers

• In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

4. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. These include:

• Encryption of sensitive information during transmission.
• Secure servers and firewalls to safeguard stored data.
• Regular audits and updates to our security protocols.

While we strive to ensure the highest level of protection, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. User Rights

You have control over your data. Depending on your location and applicable laws, you may exercise the following rights:

5.1 Access

• Request a copy of the personal information we hold about you.

5.2 Correction

• Update or correct inaccuracies in your account details.

5.3 Deletion

• Delete your account and associated data, subject to certain exceptions (e.g., legal obligations).

5.4 Restriction

• Limit the processing of your data in specific situations.

5.5 Portability

• Obtain your data in a structured, machine-readable format for transfer to another service.

To exercise these rights, please contact us at support@ndeko.net . We will respond within 48 hours.

6. Children’s Privacy

Ndeko Social is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover such data, we will delete it immediately.

7. Third-Party Links

Our platform may contain links to third-party websites or services (e.g., social media platforms). These sites have their own privacy policies, and we are not responsible for their practices. Please review their terms before interacting with them.

8. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:

• Email : support@ndeko.net
• Phone : +1 (800) 123-4567
• Address : 1002, 10/F, Perfect Commercial Building, 20 Austin Road, Hong Kong

For more information, visit our website: www.ndeko.net .